Cancellation Policy

1. Scope of Policy

This cancellation policy applies to all furniture and home products, including related accessories, sold by Tradebridgelogistics to customers within the United States.
By browsing the website or placing an order, customers agree to comply with this policy.

2. Cancellation Request Period

Customers may request order cancellation within 14 days of receiving the product if they are not satisfied. No reason is required.

3. Applicable Users

This policy applies to all consumers.

4. Cancellation Conditions

Products requested for cancellation must be in new condition or show minor signs of use, must not be damaged or contaminated, and must not affect resale.

5. Scope of Cancellation

Customers may request cancellation of single items or the entire order, provided that the products meet the above condition requirements.

6. Submission of Cancellation Request

Customers must submit a cancellation request via email to info@tradebridgelogisticsllc.com, including the order number.

7. Customer Service Confirmation

Tradebridgelogistics customer service will respond to cancellation requests within 24 hours and provide detailed instructions for the process.

8. Product Return

Customers must return the canceled products to the following address:
1550 EL CAMINO RD APT 3, JACKSONVILLE, FL 32216, United States
Please ensure the products are securely packaged to prevent damage during shipping.

9. Shipping Costs

Shipping costs for canceled products are covered by Tradebridgelogistics. Customers do not need to pay any additional fees.

10. Refund Processing

After receiving the canceled products and confirming they meet the conditions, Tradebridgelogistics will process the refund to the original payment method. Refunds are completed within 2 business days.